Refund & Exchange Policy

Try ANY, or many, Red Apple Lipstick Shades in the comfort of your own home. We want you to find your favorite lipsticks, glosses and eye shadow shades without worry.

If you are dissatisfied with ANY RAL product, for any reason, please send it right back to us within 6 months of your order date and we’ll refund 100% of your original purchase!

You may also opt to exchange any item (excluding clearance items) for another.

If the price is lower, we’ll refund you the difference. All you have to do is return the package, and we will handle the rest!

Start A Return

Returns, refunds and exchanges are accepted up to 6 months from your order date.

Start A Return In Your Account Center >

Select the appropriate order by clicking the order number. Locate the “ask for refund” button where the items are listed.

We’re standing by and we love to help. Let’s Contact Customer Support


Please Note: If you return a lipstick from the “Buy 2 get a 3rd half off” offer you will be refunded for the half-off price. The same applies to bundles and offers. Clearance items are not included in exchanges or returns.