If you try any product and you are dissatisfied for any reason, please send it right back to us within 6 months of receipt and we will refund 100% of your original purchase! Clearance items are not included in exchanges or returns. You can exchange any item (excluding clearance items) for another. If there is a price difference between the items, please include a check for the difference or you can call us to use a credit card. If the price is lower, we'll refund you the difference. All you have to do is return the package, and we will handle the rest! Please Note: If you return a lipstick from the "Buy 2 get a 3rd half off " offer you will be refunded for the half off price. The same principle applies to our other bundles and offers.